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TLDR:
Adyen, a global financial technology platform, received the highest score in six criteria in The Forrester Wave™ Merchant Payment Providers, Q1 2024 report. It was the only company to receive the highest score in the vision criterion. The report highlights Adyen’s strengths in payment performance, omnichannel capabilities, and being first to market with new features.
Summary:
Adyen, a leading financial technology platform, was recently recognized in The Forrester Wave™ Merchant Payment Providers, Q1 2024 report for its exceptional performance in various criteria. The key points from the report include:
- Adyen received the highest score in six criteria including vision, innovation, payment performance optimization, omnichannel payments, POS terminals, devices, and partnerships, and payment data enrichment.
- Adyen stands out for its payment performance and omnichannel capabilities, often being the first to market with new features.
The report emphasizes Adyen’s strength in providing a single platform and API for different payment activities across geographies and channels. Customers praised Adyen for its unified platform, likening the experience to upgrading from a legacy player to a modern solution.
Roelant Prins, the Chief Commercial Officer at Adyen, expressed gratitude for the recognition by Forrester and credited the company’s success to its customer-driven innovation philosophy. Adyen’s technology platform, powered by machine learning and data-driven insights, is tailored for Enterprise organizations and aims to boost merchant authorization rates and drive business growth.
Overall, the report recognizes Adyen as a top choice for merchants seeking to consolidate payment solutions and enhance their omnichannel customer experiences. Adyen’s commitment to customer-driven innovation and unified platform capabilities sets it apart in the fintech industry.
